Professional frustration!
I'm so so so frustated! How can it be that you have just explained to a person that what he is doing is not ideal and he just looked back at you and say he will do it anyway. I felt like banging my head at the wall. Did you completely just sleep through the conversation?!!
This is the whole of the converstion
Me: Do you have a syringe or measuring cup at home that can measure the dose?
Custy: I just give her a spoonsful.
Me: (silently thinking, did you not hear what I just ask?) Spoons come in different sizes and it's important that the patient gets the right dose each time. We recommend that you buy a measuring spoon/cup.
Custy: I won't pay for that. I will just use a teaspoon.
Me: (silently screaming, if that will work that why do you think I am still talking to you!) It is best that she gets the right dose each time and a teaspoon is not an accurate measure.
(Custy looks at me blankly)
Me: (sigh~) I will get you a free measure.
Me: Here you are, make sure that she gets the right dose each time and keep the cup for future use. Do not use a teaspoon as a measure.
(Custy still looks at me blankly)
Urgh! I just felt like I was talking to myself. Why is it that people don't listen when it concerns their health? Do you not care about your medicine and how you should take it?!
This is the whole of the converstion
Me: Do you have a syringe or measuring cup at home that can measure the dose?
Custy: I just give her a spoonsful.
Me: (silently thinking, did you not hear what I just ask?) Spoons come in different sizes and it's important that the patient gets the right dose each time. We recommend that you buy a measuring spoon/cup.
Custy: I won't pay for that. I will just use a teaspoon.
Me: (silently screaming, if that will work that why do you think I am still talking to you!) It is best that she gets the right dose each time and a teaspoon is not an accurate measure.
(Custy looks at me blankly)
Me: (sigh~) I will get you a free measure.
Me: Here you are, make sure that she gets the right dose each time and keep the cup for future use. Do not use a teaspoon as a measure.
(Custy still looks at me blankly)
Urgh! I just felt like I was talking to myself. Why is it that people don't listen when it concerns their health? Do you not care about your medicine and how you should take it?!
January 19, 2010 at 11:28 PM
Sin Sii, I like your new blog setting! And yea dealing with customer is frustrating sometimes. Just like when you tried to explain the harm of smoking and people just laugh in your face with the stupid-iest comment:" My grandfather smokes like a chimney and he lived for a century." Felt like giving him this reply:"Yea, go ahead and smoke and keep my business going in the future."
April 24, 2010 at 5:35 PM
update update!!!
September 17, 2010 at 10:20 PM
Update! Update! Update! Update! Update!=D